Platform
Hardware
DesignBrief
After heuristic evaluation of a product line from an acquired company, we determined that a redesign was essential to improving usability of the products.
Goal
Make Keypads intuitive enough so that users require little to no training to operate
Activities
- User Research at Construction Sites
- Visual Design of Keypads
User Research at Construction Sites
Visited 10 construction sites in the Puget Sound area.
ConductedContextual Inquiry visits by shadowing their work at job sites and probing for understanding about current work uses of lasers.
Had workers compare PLS to other well-known brands to gauge overall impression ofLearnability, Ruggedness, and Quality.
Iconography
Cleaned up the layout of the keypad.
Provided more universal iconography about functionality of the unit.
Provided stronger grouping indications for different product modes.