After heuristic evaluation of a product line from an acquired company, we determined that a redesign was essential to improving usability of the products.
Make Keypads intuitive enough so that users require little to no training to operate
Visited 10 construction sites in the Puget Sound area.
ConductedContextual Inquiry visits by shadowing their work at job sites and probing for understanding about current work uses of lasers.
Had workers compare PLS to other well-known brands to gauge overall impression ofLearnability, Ruggedness, and Quality.
Cleaned up the layout of the keypad.
Provided more universal iconography about functionality of the unit.
Provided stronger grouping indications for different product modes.