Designing tools to make work easier for everyone.
Here are some examples of my over 10 years of UX Design and Research work focused on productivity software and helping people make sense of technology.
Using the Help Menu on the Fire TV OS as a starting point, I worked across Digital Services and Device Operating System Design teams to create a UX Strategy to improve how Customers find content to troubleshoot their problems.
Working within the Amazon Customer Service Design Studio, I helped draft a 5 year vision of software Amazon could build to leverage their Customer Service data as a VOC tool at scale.
Do you have an idea? Do you work with emerging technology or want to help reach underserved populations with digital tools?
Reach out and let me know what your passion is and let's make the future happen together!
